Website Down? Fix Your Broken Site Today

Urgent Website Help Available

Is your site down, hacked, or throwing errors? Don’t panic - Freelance Web Develop (FWD) is here to get you back online fast.

At FWD – Freelance Web Develop, we specialise in rapid website issue resolution.

Whether your site’s been hacked, showing a critical error, or just not working like it should, we’ll diagnose and fix the problem – fast.

Free telephone assessment

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Why choose FWD

When your site goes down, you need more than just a quick fix – you need a reliable expert who knows website’s inside out. At FWD, we’ve helped countless site owners recover from crashes, hacks, and unexpected errors. We combine technical know-how with fast, friendly service to get you back online with zero stress.

Free telephone assessment

    💬 Get Help Now

    Don’t let a broken site cost you traffic, sales, or peace of mind. Fill out our quick form or contact us directly for urgent WordPress support – we’ll get your site back on track today.

    🔍 How It Works

    We make the recovery process simple and stress-free:

    1. Tell us what’s wrong – Submit our quick form or give us a call.

    2. We investigate – We’ll provide you with an investigation fee quote and diagnose the issue quickly and clearly explain what’s happening.

    3. You approve the fix – We’ll give you a clear quote and timeline to fix the issue before we start.

    4. We get to work – Most fixes are completed the same day.

    5. Site restored + secured – We don’t just fix – we protect your site against future problems.

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    Meet the team

    Ben Trott

    Managing Director
    Ben is the driving force behind FWD. With over a decade of hands-on experience in website development and digital problem-solving, he's seen (and fixed) it all. From critical site errors to full-scale malware cleanups, Ben leads with a calm head and a sharp eye for detail. His mission? Keep websites stress-free for every client, no matter how urgent the issue.

    Alex Trott

    Account Manager
    Alex is your go-to contact when you need fast, clear updates and top-tier support. He keeps projects running smoothly, handles client communication, and ensures every fix is delivered on time and to the highest standard. Friendly, responsive, and always on it – Alex makes sure you’re never left in the dark.

    Sam Cass

    Sam is the engine behind many of FWD’s website projects, turning problems into solutions and ideas into fully functioning websites. With a deep knowledge of websites and a passion for clean, efficient builds, he makes sure every site not only looks great but performs reliably day after day. Whether it's fixing a crash, tweaking performance, or building something new from scratch, Sam brings calm, focus, and technical skill to every project.

    Case Studies

    The Challenge:
    The client’s website unexpectedly crashed during a busy sales period, leaving customers unable to place orders. The site displayed a “Critical Error” message, and the client was locked out of the WordPress dashboard, with no recent backup available. They urgently needed the website restored and secured to prevent future issues.

    Our Solution:

    • Emergency Diagnosis: We quickly identified the cause — a failed plugin update that had corrupted essential files.

    • Website Recovery: Restored the website from server-side backups and manually repaired damaged WordPress core files.

    • Plugin Management: Rolled back the faulty plugin and replaced it with a more stable, supported alternative.

    • Security Measures: Strengthened website security to prevent future crashes or hacks, including updating the whole site and plugins in an offline environment.

    • Client Training: Provided simple guidance on safe plugin management and best practices for website maintenance.

    The Results:

    • Website fully restored within 24 hours.

    • No data lost — customer orders and content were completely recovered.

    • Ongoing backup system now running daily.

    • Client now feels confident their website is protected and stable.

    Emma L., Small Business Owner

    Request a call back

    If you would like to speak to our team about your circumstances, please fill in your details and we will get back to you.

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      Contact us

      Western House,

      Western St,

      Nottingham,

      NG1 3AZ

      © Copyright 2025.